I had a great experience buying my first throwing wheel from Hot Clay.
I was kept informed on the status of my order prior to delivery, and my wheel arrived relatively soon after with no issues.

I always find it super easy to find what I need, and to have it delivered in Superman fast time. Always a pleasure.

Hot Clay as an organisation is superb. The team are impeccable, efficient, knowledgeable and extremely friendly and helpful. Thank you

Very pleased with my first order from hotclays will use this company again

Fantastic company to deal with. My order was a back order (this was made quite clear to me at time of purchase) but nonetheless they emailed me at regular intervals to update me on the situation and on each occasion gave me the opportunity to cancel at any point.. They couldn't have been more helpful and informative under the supply chain circumstances which were beyond their control.

I have found Hot Clay to be very responsive and helpful whenever I’ve had a query. I love that they are constantly pushing the boundaries and introducing new products

Easy website, great communication, fast delivery

Great product range. Great service.

Great products at competitive prices excellent customer service , with swift delivery

Bought a kiln from hot clay, excellent customer experience from start to finish. Called in store to view kilns ,chatted to knowledgeable staff and happy with choice. Delighted that the kiln was delivered the same week! Delivery driver was excellent, even bringing the kiln to the top of my driveway on his trolley, the only thing stopping him bringing it in further was my side gate was too narrow for the pallet to fit through.
Would recommend hog clay to anyone buying a kiln and free delivery saves on average £100

Absolutely lovely company to buy from. Hot Clay has excellent customer service, good prices, and a really great range of materials. I especially love the Sibelco clays, particularly the black clay, which has become one of my favourites to work with.

A big thank you to the team as well for helping me choose the perfect kiln — they were really helpful and knowledgeable. The free delivery over £60 is also such a bonus. Highly recommend Hot Clay for ceramic artists and makers.

Great range and excellent customer service. I'm ordering here more and more often!

Great service from Hotclay on my recent visit there. The showroom is relatively small, but the help and advice was excellent.
They do quite a few different products, compared to other Pottery Suppliers in this area.

I am on the beginning of my new Ceramic journey since I studied in the 80's. I loved working in clay then but so much has changed since particularly the technology! The Hot Clay team, the products they stock and the service they provide fires me on ('scuse the pun) to keep going. My new Eco 60 kiln was delivered effortlessly exactly to my time schedule...I haven't fired it yet but I know they will be there as back-up support if I need it.... Thanks guys!

A kiln issue required a quick remedy to fulfil obligations - Hot Clay were extremely efficient in fulfilling my order. I recommend Hot Clay for their customer service.