Our Feedback

We would love to know what you think of our service and website. Please leave a review to let us know how we are doing. If you'd like us to stock a certain product or range, you can tell us here too!

Based on 1146 reviews
86%
(986)
11%
(124)
2%
(21)
1%
(10)
0%
(5)
S
Hot Clay
Stacey Alba (United Kingdom)
So helpful

Such a lovely, friendly helpful service. Can’t wait to buy more from them in the future

T
Hot Clay
Tina
Great service!

Great website with clear information about the products you buy. Nice variety of clays and super fast delivery! I've ordered from Hot Clays 4 times now and there's nothing but good things to say about them so far. ⭐⭐⭐⭐⭐

M
Hot Clay
Michael Twomey (United Kingdom)
Excellent service

Great selection of clay to try out - I love the terracotta that fires to stoneware (I fire to cone 6) for throwing and handbuiling. Delivery was fast. A+++

N
Hot Clay
Nicola Aris (United Kingdom)

Love my spectrum m glazes about to buy more thank you

D
Hot Clay
Deb Walters (United Kingdom)
I like the choice of slips

I like the choice of slips in smaller containers xx

E
Hot Clay
Emily (United Kingdom)
Great company

Good communication and always there to give advice when needed.

S
Hot Clay
Sandy E (United Kingdom)
Always perfect

Always my order is perfect . I love the clay stoneware is really good
All glaze too
The team is good quickly reply if you forgot something on your order . Love it

D
Hot Clay
Dawn Coulson (United Kingdom)
Great centre for all things pottery

I've never used slip that I've had to mix myself. The website had all the info & videos I needed to help me with any enquiries I had. Website was easy to navigate & prices were great. Great place to head to find anything I need for my ceramics hobby.

L
Hot Clay
Louise Roberts (United Kingdom)
Brilliant!

Fantastic range of goods, fair pricing and excellent service and delivery. Could t ask for more!

J
Hot Clay
Jill Flye (United Kingdom)
Great service

I’ve bought my wheel, kiln, and regularly buy clay and other products from Hot Clay. Excellent, helpful service and great products, always.

J
Hot Clay
Jane B (United Kingdom)
Bisque tiles!

Great company to do business with

N
Hot Clay
Natalie Seal (United Kingdom)
Excellent

Easy to use website, ordered no problem and items received promptly. Will definitely order from again.

K
Hot Clay
Koulod Al mofarej (Saudi Arabia)
Fast service and reliability in dealing with customers

Fast and reliable customer service and good prices. I am happy to deal with them because I trust them.

L
Hot Clay
Leah (United Kingdom)
Quality service

Brilliant customer service and quality products!

R
Hot Clay
Rosemary Nicholson (United Kingdom)
Friendly helpful suppliers.

My go to place for pottery supplies.

D
Hot Clay
Daoine Bellshaw (United Kingdom)
Fantastic

I really appreciate Hot Clays fantastic service - I purchased my kiln and use most clays and glazes from Hot Clay.
Any time I’ve had issues I’ve contacted via email and had really speedy helpful responses. Delivery price to the Highlands more reasonable too! Thank you Hot Clay!

e
Hot Clay
ems (United Kingdom)
Great products, great service, I love hot clay

Love the Sibelco and vitraclay ranges and have been using for few years now. Great service when courier smashed pot of glaze company replaced quickly and courteously. Thank you Hot Clay, always a happy customer here

C
Hot Clay
Catherine (United Kingdom)
Super stockists

Fast delivery, well-stocked and reliable suppliers

G
Hot Clay
Gill Balfour (United Kingdom)
Just what I needed!

My kiln elements were falling out of the slots in my kiln. I searched quite a few pottery suppliers, and hot-clay was the only supplier that had some tough pins to help hold the element in situ

K
Hot Clay
Kate Varlamova (United Kingdom)
Good!

Everything is good, on time. Perfect clay and tools. Thanks

U
Hot Clay
Unitnumberfive (United Kingdom)
First time customer

Easy to use website, prompt delivery, products as described! No fuss, many thanks.

S
Hot Clay
Sally Mulholland (United Kingdom)
Buy your kiln here! Great sales and after sales advice from Mike!

I have purchased both of my kilns from Hot Clay along with many other consumables and tools. The second kiln hasn't arrived yet but I am certain that the delivery will be as smooth as before. I bought a Kilncare Ikon V46 and absolutely love it and have just ordered an IKON V61 GXR as a second kiln to use for my business. I am just about to replace my kiln elements on my first kiln as part of standard servicing but have to admit that they still look and perform really well. Great pre sale and after sales advice from Mike, including about ventilation and element replacement etc and resources provided (videos etc). If you are still wondering why to shop there and care about the planet THEY ARE A B CORP COMPANY - what's not to like?

L
Hot Clay
Lois Jones (United Kingdom)
fair pricing good service

I;ve ordered several items from here I always fird the prices competitive and the delivery quick and communicative

B
Hot Clay
Bethany Stead (United Kingdom)
Great

Always reliable to order from for my workshops, and personal ceramics materials.

N
Hot Clay
Noemi (United Kingdom)
Always great products for best prices

Buying from hot clay on regular basis and always happy with products. Customer service is great too. I once received damaged item and they sorted it out swiftly! Would recommend!

×