Our Feedback

We would love to know what you think of our service and website. Please leave a review to let us know how we are doing. If you'd like us to stock a certain product or range, you can tell us here too!

Based on 1107 reviews
86%
(947)
11%
(124)
2%
(21)
1%
(10)
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Hot Clay
LYN BARLOW (United Kingdom)
stoneware clay

I have ordered from Hot Clay twice now and it's been very easy to navigate and swiftly delivered. Would highly recommend them to potters of all sorts!

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Hot Clay
Feride asena Akman (United Kingdom)

Thank you!

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Hot Clay
Sue Kimmons (United Kingdom)
Excellent customer service

Recently purchased a kiln I was slightly confused with my first high fire, absolutely charming chap talked me through the process and showed me where on the site I can watch utube video. 100% recommend

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Hot Clay
Jo (United Kingdom)
My Favourites.!! 😀

Love hot-clay.!!
They are always very friendly and helpful. I’ve recently just bought a new kiln from them, and I know if I need advice, they will only be a phone call away.! 👏👏

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Hot Clay
Sarah Hart (United Kingdom)
1st Kiln

Very pleased with the service received and the delivery of my 1st kiln. All good. Thank you

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Hot Clay
April Graham (United Kingdom)
Happy Potter 😂

Great products - fast delivery, competitive pricing and excellent customer service.
All clays and glazes have performed exactly as described.

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Hot Clay
Angela Reed (United Kingdom)
Always helpful, efficient and attentive.

Some years ago I bought my Brent wheel, since then clay and glazes. I’ve also sought advice. Without exception I’ve had great service and would highly recommend Hotclay.

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Hot Clay
Edith Garraway (United Kingdom)
Ordered glazes & brushes

This time round I ordered various brush on glazes and brushes. All arrived quickly and were packaged really well. This is the second time I have ordered supplies from Hot Clay. So far the service has been excellent. Will definitely continue to use this company

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Hot Clay
jess bryant (United Kingdom)
Amazing

I was amazed how quick this came and good quality and price the products were. 5stars all around thank you 😊

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Hot Clay
Craig Robertson (United Kingdom)
Clay delivered!

Good and easy service. Thanks

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Hot Clay
L Carter (United Kingdom)
Love it!!

Always my go to website for anything pottery. Great product range, and great service! (I especially love working with the Vitraclay products, and the paired layered glazes)

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Hot Clay
Penny Simpson-Little (United Kingdom)
Kiln shelves

Everything good.

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Hot Clay
s taylor (United Kingdom)
Excellently packaged

My liquid soft soap arrived really quickly and was very well packaged. It’s the first time I’ve used it as I’m quite new to casting (using a clay surround instead of wood!) my friend suggested Lego being really good so I’ll try that next.
It worked wonders with the potters plaster though I was using and everything released really well with just one application. Great value for money.

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Hot Clay
Tania Fallon (United Kingdom)
Really helpful

kiln technician gave excellent advice

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Hot Clay
Nichola Roe (United Kingdom)
Good range of products and great customer service

I’ve only ordered from you twice but I’ve been super happy with the customer service and delivery - thanks for taking the time to offer advice and answer my product enquiries and I really appreciate your efficient delivery

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Hot Clay
Debs (United Kingdom)
Vitra clay and glazes

I tried the vitra white stoneware clay, loved it, and I feel this will now be my favoured clay for throwing and building, it's very smooth and easy to centre. I also experimented with the vitra glazes and loved the Iceland grey, I will be ordering more of both.

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Hot Clay
Gillian Hope (United Kingdom)
Clay

Fast service, clay good for practicing throwing.

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Hot Clay
D A (United Kingdom)
Reliable

Always great, reliable service.

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Hot Clay
Katie Elkington (United Kingdom)
Excellent quality and price

Good quality and packaging. will buy again,

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Hot Clay
Carolyn (United Kingdom)
Great service

Just ordered a Bailey wheel from Hotclay. As always, competitively priced, free delivery ( which was excellent) and helpful advice from Hotclay. Can’t recommend this company enough. I bought my Rohde kiln from them six years ago too.

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Hot Clay
Dulce (United Kingdom)
Great service

Affordable service, quick deliveries ♥️

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Hot Clay
Aron Riordan (United Kingdom)
Great product, swift delievery

Product was exactly what I needed and delivery was very quick allowing me to get on with my projects with no delay

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Hot Clay
K James (United Kingdom)
First class service

Straightforward and quick delivery.

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Hot Clay
Judith Prosser (United Kingdom)
Great

Always reliable and prompt.

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Hot Clay
Kay Bell (United Kingdom)
Thank You

Just discovered Hot Clay after a friend recommended and wow! So easy to navigate around the website and lots of options, although I would like more Mayco and Amaco. The big draw for me also is the free delivery option.

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